1. Introduction

Bakeri ("we," "our," or "us") operates the Bakeri mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, and describes your rights and choices.

This policy is designed to comply with applicable privacy laws across North America, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation, and the California Consumer Privacy Act (CCPA/CPRA) and other US state privacy laws where applicable.

By using Bakeri, you agree to the collection and use of information as described in this policy.

2. Information We Collect

Information you provide directly:

• Account: Email address used to create and authenticate your account.
• Business profile: Business name, slogan, and logo image.
• Business data: Orders (customer names, items, prices, due dates, payment status), recipes, ingredient costs, and scheduling information.

Information collected automatically:

• App version, device type, OS version, and crash/error reports used solely to improve the App.
• Sync metadata: timestamps and identifiers required to sync your data across devices.

3. How We Use Your Information

• Provide, maintain, and improve the App and its features.
• Authenticate your account and sync your data securely across your devices.
• Respond to your support requests and communications.
• Send transactional emails only (account confirmation, password reset). We do not send marketing emails without your explicit consent.
• Monitor for and address technical issues and security incidents.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We do not share your data with third parties for their own marketing purposes.

• Service providers: We use Supabase (cloud database) to store and sync your data. Supabase is contractually bound to protect your data.
• Legal requirements: We may disclose information if required by law or to protect the rights and safety of users.
• Business transfers: If Bakeri is acquired, your information may be transferred. We will notify you before it becomes subject to a different privacy policy.

5. Data Storage and Security

Your data is stored on your device and synced to secure cloud servers. All data transmission is encrypted using TLS/HTTPS. We implement commercially reasonable security measures to protect your information. No method of storage is 100% secure.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your data from our servers within 30 days, except where required by law. Data stored locally on your device is removed when you delete the App.

7. Your Privacy Rights

All users have the right to: access your personal information, request correction of inaccurate data, request deletion, and withdraw consent by deleting your account.

California residents (CCPA/CPRA) additionally have: the right to know what data we collect, the right to opt out of sale/sharing (we do not sell data), and the right to non-discrimination for exercising privacy rights.

Canadian residents (PIPEDA) have the right to access and challenge the accuracy of personal information, and the right to complain to the Office of the Privacy Commissioner of Canada.

To exercise any right, contact us at hello@bakeri.app. We will respond within 30 days.

8. Children's Privacy

Bakeri is not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us immediately at hello@bakeri.app if you believe we have collected such information.

9. Third-Party Links and Services

The App may contain links to third-party services (such as the Apple App Store). We are not responsible for those third parties' privacy practices. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date above and, where appropriate, through in-app notification or email. Continued use of the App after changes constitutes acceptance.

11. Contact Us

• Email: hello@bakeri.app
• In-app: Settings → Send Feedback